eQMS
Web-based Electronic Quality Management System that automates ISO processes. Different Standards can be integrated together and achieve team collaboration under a single platform.
eQMS FEATURES
Document Management and Versioning Control
All records are digitally stored in one place with version history. Only the approved versions are available for users
Customer Complaints and Corrective Actions
Standardised customer complaint form with built-in workflow to initiate correction action once verified. Correction action process is streamlined to task assignment for appropriate persons, monitoring and approvals
Non-Conformance and Audit Management
Audit date and auditees are notified on audit date by approved auditors. NCR is issued online to process owners with given deadline to rectify
Education and Training
Approved training courses are available for employees, training records and history are properly documented to meet compliance requirements
Supplier Management
Visibility on supply chain performance and compliance with requirements
Risk Analysis
Standardise risk and opportunity identification and ratings. Risk mitigation is implemented, tracked and monitored for effectiveness on a continual basis
Workflow
Automate processes (including multi-level approvals) with alerts and notifications, reducing manual work and delays
Dashboard, KPI and Reporting
Insight on performance against KPIs and take appropriate corrective action
Electronic Forms with Control
Electronic forms with allowable fields where changes or data can be entered by users, with controls such as audit trail (who, when, how), backups and security
BENEFITS
Save time and money through process standardisation and real-time monitoring
Mitigate error and waste through electronic form and automated workflow
Accountability and transparency in QMS-related tasks
Centralised repository and secure access from anywhere, anytime
Retain best practices to meet accreditation and regulatory requirements
Cross-functional communication and collaboration, and achieve better delivery of quality products or servicesl